Privacy Policy

Effective date: 9 September 2026

This Privacy Policy explains how QueekSoft, operating from Ahmedabad, Gujarat, India, collects, uses, stores, and shares personal data when you visit queeksoft.com, contact us, create an account, purchase a service, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

Information you provide: your name, email address, company or organisation, project requirements, messages, files, account details, billing information, transaction details, and any other information you choose to send to us.
Service and project information: communications, proposals, contracts, feedback, support requests, and information needed to plan, deliver, secure, or maintain services.
Technical and usage information: IP address, browser and device information, operating system, referring pages, pages visited, timestamps, diagnostic data, and security logs.
Cookie and preference information: session identifiers, language and currency choices, shopping-cart information, authentication state, and consent preferences.

Please do not send sensitive personal data unless it is necessary for a specific service and we have agreed on an appropriate method for receiving it.

2. How We Collect Information

We collect information directly from you through forms, email, account and checkout functions, project communications, and support requests. We also collect limited technical information automatically through our hosting environment, application logs, cookies, and similar technologies. Our contact form is provided through a third-party customer relationship management platform.

3. How We Use Information

We use personal data to:

respond to enquiries and prepare proposals or estimates;
provide, manage, support, secure, and improve our services;
create and administer accounts, orders, and transactions;
communicate about projects, support, service changes, and administrative matters;
prevent fraud, misuse, security incidents, and technical problems;
maintain business, accounting, and legal records;
comply with legal obligations and enforce our agreements; and
send marketing communications where you have requested them or where otherwise permitted by law. You may opt out at any time.

4. Lawful Processing and Consent

We process personal data for lawful purposes, including with your consent, to respond to actions you initiate, to perform or prepare an agreement with you, to meet legal obligations, and for other uses permitted by applicable law. Where processing relies on consent, you may withdraw that consent by contacting us. Withdrawal does not affect processing already carried out lawfully.

5. Cookies and Similar Technologies

QueekSoft uses cookies and similar storage technologies that are necessary for site operation, security, sessions, login, language and currency preferences, and shopping-cart functionality. You can control cookies through your browser, but blocking essential cookies may prevent parts of the website from working correctly.

If we enable optional analytics or advertising technologies in the future, we will provide any notice and choices required by applicable law. Third-party services may set their own cookies or collect technical data under their own privacy policies.

6. When We Share Information

We do not sell personal data. We may share information only as reasonably necessary with:

hosting, infrastructure, cloud, email, CRM, form, security, analytics, support, and other technology providers;
payment processors and financial service providers when a transaction is requested;
contractors or professional advisers who need the information to support our business and are subject to appropriate obligations;
government authorities, regulators, courts, or other parties when required by law or necessary to protect rights, safety, and security; and
a successor or prospective successor in connection with a merger, restructuring, sale, or transfer of all or part of the business, subject to appropriate safeguards.

7. International Data Processing

Some service providers may process or store information outside India. Where personal data is transferred or processed internationally, we take reasonable steps to use providers and arrangements consistent with applicable data-protection requirements.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, meeting legal obligations, and protecting the website. Retention periods vary according to the type of information and the reason it is held. We delete or anonymise information when it is no longer reasonably required, unless the law permits or requires continued retention.

9. Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss, and misuse. No website, transmission, or storage system can be guaranteed to be completely secure.

10. Your Rights and Choices

Subject to applicable law, you may ask for information about the personal data we process about you, request correction or updating of inaccurate data, request erasure, withdraw consent, or raise a grievance. You may also opt out of marketing emails by using the unsubscribe method provided or by contacting us.

To make a request, email queeksoft@gmail.com. We may need to verify your identity before completing a request. Certain information may be retained where required by law or where another lawful ground applies.

11. Children's Privacy

The website and our business services are intended for adults and organisations. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has provided personal data to us, contact us so we can review and, where appropriate, delete it.

12. Third-Party Websites and Services

The website may link to or embed services operated by third parties. Their handling of information is governed by their own terms and privacy policies. QueekSoft is not responsible for the privacy practices of third-party websites or services.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the website or by email where appropriate.

14. Contact and Grievance Requests

For privacy questions, requests, or grievances, contact:

QueekSoft
Ahmedabad, Gujarat, India
queeksoft@gmail.com